01Nature of the service
The “Claude తో Digital Marketing” 7-day live online course (the “Course”) offered by Pandiri Digital Marketing Private Limited (“DMAT Academy”) is a 100% online, live digital education service. No physical goods are shipped, so there are no shipping or delivery charges, and the Course is available to students anywhere with an internet connection.
02How the Course is delivered — step by step
03Delivery timelines
| What you get | When & how |
|---|---|
| Payment confirmation | Instantly, by Razorpay email / SMS |
| WhatsApp group access | Instantly on the thank-you page; if missed, within 24 hours on request |
| Live class link | Shared in the WhatsApp group before each class |
| Live classes | Mon–Sat 8:00–9:00 PM IST · Sunday 5:30–7:00 PM IST |
| Doubt sessions | Mon–Sat 9:00–9:30 PM IST · Sunday within 5:30–7:00 PM |
| Class recordings | Within 24 hours of each class, in the group |
| Recording access | 2 years from your batch start date (streaming only) |
| Prompts & resources | Shared daily in the group during the batch |
| Certificate | Digital, after batch completion, for students who complete the Course |
04Batch allotment
A new batch starts every Monday and ends on Sunday. When you pay, you are added to the next batch that starts after your payment. If you want to join a later batch instead, tell us before your batch starts and we will move you (one transfer allowed).
05When the service is considered delivered
The Course is treated as delivered once (a) you have been given access to the batch WhatsApp group, and (b) the first live class of your batch has been conducted, with recordings made available. Your attendance in live classes is optional — recordings ensure you receive the full content.
06What you need
- A laptop or desktop is recommended for practice (a mobile phone works for watching classes).
- A stable internet connection and the WhatsApp app.
- Free accounts on the tools used in class (Claude, Google, etc.) — the Day 0 onboarding video shows how to create them.
- Correct phone number and email at checkout, so we can reach you.
07Delays & issues
If a class is delayed or rescheduled due to technical problems or emergencies, we will inform the group and provide the rescheduled class or recording. If you have not received the group link, cannot open recordings, or face any access issue, contact us — we aim to fix delivery issues within 24 hours.
08Contact for delivery support
Please share your name, registered phone number and Razorpay Payment ID so we can help you faster.